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If you would like ongoing monthly support from us, our Hours Bank IT Service is the middle-ground between Pay as You Go and a Managed Services contract.

Our Hours Bank service provides more frequent IT support than our Pay as You Go arrangement but requires less from you than our Managed Services contract does.

With the Hours Bank arrangement, aFinite offer you support from our engineers on a monthly basis. This service is typically based on four hours of support time per month for a fixed monthly fee. If you don’t think you will always need us for four hours every month, we do offer some flexibility to make the Hours Bank work for you and your business.

We can explain our Hours Bank Service in further detail when you get in touch, but to give you an idea of what to expect, this is what we typically cover with our Hours Bank clients:

  • Password resets
  • Email problems
  • Connectivity issues
  • New starter setup
  • Software support
  • Sagemaster

We can cover your support needs as best suits you and your business. Get in touch with us today through the contact form above and find out more.

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1st February 2018

An increasing number of enterprises are having to replace orphaned equipment unexpectedly and are under pressure to remain dynamic in an increasingly competitive landscape. According to Gartner, Cloud communication solutions…

31st January 2018

aFinite is working alongside Leeds City Region Enterprise Partnership in the launch of its new Digital Enterprise Voucher Scheme to support the growth of small and medium businesses in the Leeds area. The…

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