Email has become the single most important communication medium
of modern business. You simply cannot survive without it. With
a Hosted Exchange solution your business has all the
flexibility, mobility and advanced features of a premise-installed
system without all the costs of licensing, hardware and personnel
to run, manage and maintain the system.
Key features:
-
Full Outlook experience, without the need for your own
server
Use Outlook 2003, 2007 or 2010 on your PC to access your
emails
-
Outlook Web Access
Access your email from any Internet connected PC or Mac using
Outlook Web Access
-
Best in class MessageLabs Anti Virus and Anti-Spam
Filtering
Industry leading Anti-Virus and Anti-Spam filtering from
MessageLabs
-
Mobile access - on your iPhone, Windows Mobile or
Blackberry
Access your email, calendar and contacts anywhere from your
iPhone, Windows Mobile or Blackberry
-
Share Calendars, Contacts, Tasks and Notes
Collaboration with shared calendars, contacts, tasks and notes,
group scheduling and meeting planning
-
Daily Backup
Your mailboxes are backed up daily to guard against data
loss
Support Options
Standard Support
The Hosted Exchange standard support package is supported 24*7
via email and the control panel support form for all severities and
in addition by telephone for severity 1 incidents.
- Severity 1 incidents, as defined by the service level
agreement, will be progressed 24*7
- Severity 2, 3 and 4 incidents will be progressed during core
hours of business
- Access to standard support is for two named company
administrators per customer account.
Core Hours: 08:00 hrs to 18:00 hrs (GMT), excluding weekends and
UK Public Holidays.
Premium Support
The Hosted Exchange premium support package is an additional
service which comprises of standard support (above) plus the
following:
- 24/7 telephone support for severity 2 incidents
- Telephone, email and control panel support for all registered
users for Outlook Client and Connectivity during extended
hours.
Extended Hours: 08:00 hrs to 20:00 hrs (GMT), excluding weekends
and UK Public Holidays.
Pricing
Prices shown are per user, per month exclusive of VAT as at 10
May 2010
| Standard Support |
Premium Support |
| 36 Months |
12 Months |
36 Months |
12 Months |
| £3.29 |
£3.99 |
£4.99 |
£5.99 |
* subject to a 36 month contract, price excludes VAT